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Re: credit note value Zero

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Thanks to all for responding

 

The Reasons for rejections is assigned in credit note request. due to which the net value is not getting copied in credit note. if i cancel the credit note and remove the reasons for rejection then the net value is appearing...

The document flow is also showing the status of credit note request as completed and for credit note as well.

 

Even in such cases if reasons for rejections is assigned in the credit note request, system should not allow to create the credit note. Pls. let me know the right process to address this issue.


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